Privacy Policy

1. Scope

This policy applies to information collected through our website and related online services (for example, contact forms, email inquiries, and newsletter subscriptions if available). It does not cover websites or services that we do not control.

2. Information We Collect

We may collect the following categories of information:

• Contact details: name, job title, company/organization, email address, phone number.
• Inquiry details: messages you send, project scope, requirements, and attachments you provide.
• Usage data: pages you view, approximate location (city/country), device type, browser type, referral pages, and timestamps.
• Cookies and similar technologies: identifiers and preferences stored on your device (see Section 6).
• Business information: shipment or operational details if you request logistics operations support (only what is necessary to deliver the service).

3. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Respond to your requests, questions, and inquiries.
• Prepare proposals, scope documents, and service delivery plans.
• Provide and manage consultancy services and/or logistics operations support.
• Improve our website performance, security, and user experience.
• Send service-related communications (and marketing messages only where permitted by law or with your consent).
• Comply with legal obligations and protect our rights and the safety of our users.

4. Legal Basis (Where Applicable)

Depending on your location, our legal basis for processing may include: your consent; performance of a contract or steps prior to entering a contract; our legitimate interests (such as improving services and preventing fraud); and compliance with legal obligations.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers that support our business (e.g., hosting, analytics, email, IT support) under confidentiality and security obligations.
• Professional advisors (e.g., legal, accounting) when necessary for legitimate business purposes.
• Authorities or third parties when required by law, court order, or to protect rights, security, and integrity.
• Business partners and subcontractors only when needed to deliver services you requested (for example, logistics handling partners), and only with appropriate controls.

6. Cookies and Analytics

Our website may use cookies and similar technologies to operate, improve performance, and understand usage. You can control cookies through your browser settings. Disabling cookies may affect some website features.

Types of cookies we may use:

• Essential cookies: required for website functionality and security.
• Performance/analytics cookies: help us understand website usage and improve content.
• Preference cookies: remember settings such as language or region (if enabled).

7. International Data Transfers

Because we operate internationally, your information may be processed in countries different from where you live. When we transfer data internationally, we use reasonable safeguards appropriate for the destination and the nature of the data.

8. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Retention periods depend on the type of data and the purpose of processing.

9. Security

We apply reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. No website or transmission is 100% secure, but we work to reduce risk.

10. Your Rights and Choices

Depending on your location, you may have rights such as: access, correction, deletion, objection, restriction, data portability, and withdrawal of consent (where processing is based on consent).

To exercise these rights, contact us using the details in Section 13.

Marketing choices:

• You can opt out of marketing emails by using the unsubscribe link (if provided) or by contacting us.
• We may still send non-marketing, service-related messages (for example, to respond to an inquiry).

11. Children’s Privacy

Our website is intended for business and professional audiences. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may link to external websites (for example, social media platforms). We are not responsible for the privacy practices of those sites. Please review the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page and update the “Last updated” date.

15. US State Privacy Notice (If Applicable)

If you are located in certain US states that provide privacy rights (for example, California), you may have additional rights regarding your personal information. We do not sell personal information. To make a request, contact us using Section 13.